Michael Fazio, author of the best-selling book “Concierge Confidential” (St. Martin’s Press), has become the face of the concierge profession. Fazio’s book, a “must read” by Harper’s Bazaar, maintained a Top 100 ranking in the Travel category on Amazon.com for more than a year and was voted a “Top Five Guilty Pleasure” by NPR.
He has made several appearances on The View (ABC) and has been a featured guest on national television shows, including The Rachel Ray Show (ABC); Entertainment Tonight (NBC); Top 5 (Travel Channel); Secret Societies of Hollywood (E!); The Today Show (NBC)’ 20/20 (ABC); Good Day (CNN) and many others.
After delivering the keynote speech at the American Express Executive Town Hall, Fazio was retained as a media spokesperson for American Express Canada in three national print and television campaigns highlighting their world-famous cardmember benefits program.
In 2001, Fazio and his business partner, Abbie Newman, co-founded Abigail Michaels Concierge, NYC’s largest concierge company and the undisputed leader in the concierge industry. Their services are retained in some of the most iconic, luxury residential properties in New York City, including 432 Park Avenue, 212 Fifth Avenue, 150 Charles, One Madison and more.
Today, after a successful acquisition and merger, Abigail Michaels Concierge has now become LIVunLtd, a full-service luxury amenity service and management company. In addition to their full range of luxury concierge services, LIVunLtd also provides a full suite of fitness and wellness services which have become the influence that defines the cosmopolitan lifestyle.