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The Knickerbocker Hotel (sometimes hereinafter referred to as “Hotel”, “we”, “us”, or “our”) is dedicated to providing exceptional service to guests of all abilities. We strive to provide online content that provides an excellent user experience for visitors of all abilities, using any type of assistive technology to access the website.
We base our website accessibility standards on the Web Content Accessibility Guidelines 2.1, level A + AA success criteria. In addition, we actively work to maintain, assess and improve the usability and accessibility of our website through training of our personnel, engagement of experts and regular testing of our digital accessibility.
We welcome feedback
If you experience any difficulty accessing or navigating our websites or have any accessibility-related questions or comments, we are listening. Please contact us at 1 844 389 9130 or reservations@theknickerbocker.com with a description of the issue you encountered and your contact information. Your experience matters to us.
The Knickerbocker Hotel website may contain material from social media sites such as Facebook and Youtube, which are used to share additional content about our property, facilities and services. These third-party sites may have accessibility issues that are beyond our control. We invite you to review further public accessibility information directly from Facebook, Youtube, Twitter and Instagram.
Accessible Features and Amenities
The Knickerbocker Hotel is ADA compliant in accordance with the construction statutes of the ADA (Department of Justice ADA Title III Regulation 28 CFR Part 36, 1991). We welcome guests of all abilities. Our property descriptions aim to allow any visitor to make an informed decision on whether the hotel is an appropriate choice for their needs.
Property features
Accessible public entrance.
The registration desk is 30” high.
Accessible route from the public entrance to the registration area and accessible rooms.
Accessible elevator. Accessible route to the elevator from the public entrance, registration desk and rooms.
Accessible emergency exit.
Accessible public restroom.
Accessible concierge desk.
Accessible route from parking area to the main entrance.
Parking is valet only.
TTY for guest use.
Visual (strobe light) alarms.
Guest room televisions have closed captioning or closed captioning decoders are provided.
Braille signage throughout.
Accessible food and beverage outlets:
Jake’s Coffee Roasters, Charlie Palmer at the Knick, St. Cloud
Accessible route to all food and beverage outlets from the public entrance and accessible rooms.
Accessible meeting and event facilities (The Salon and St. Cloud), and accessible route to meeting and event facilities from the public entrance and accessible rooms.
Accessible exercise facilities, and accessible route to exercise facilities from the public entrance and accessible rooms.
Service animals are welcome at the Knickerbocker Hotel.
Accessible guest rooms
Superior Two Queen Beds Mobility Accessible
2 queen beds
Roll-in shower
Strobe light, visual doorbell, TTY available
Deluxe King Mobility Accessible
1 king bed
Roll-in shower
Strobe light, visual doorbell, TTY available
Premier King Mobility Accessible
1 king bed
Roll-in shower
Strobe light, visual doorbell, TTY available
Junior Suite King Bed Mobility Accessible Tub with Grab Bars
1 king bed
ADA tub
Strobe light, visual doorbell, TTY available
Junior Suite Two Queen Beds Mobility Accessible Tub with Grab Bars
1 king bed
ADA tub
Strobe light, visual doorbell, TTY available
Accessible route from public entrance and registration area to accessible rooms.
From a digitally accessible website to complete descriptions of all onsite amenities and features, we wish to provide a positive experience from start to finish. Please note that this accessibility statement applies to all content on the Knickerbocker Hotel website. The hotel is not responsible for any third-party content on the website.
| ADA Property Descriptions Form | Detailed Descriptions |
| Accessible public entrance | |
| Entrance doors width (in inches) | The accessible public entrance door is 70 inches in width. |
| Ramp width (in inches) | The accessible public entrance does not have a ramp. |
| Pathway width (in inches) | The accessible public entrance pathway is 110 inches in width. |
| Wheelchair maneuvering clearance (in inches) | The accessible public entrance has a wheelchair maneuvering clearance is 110 inches. |
| Distance from parking (in feet or blocks if city hotel) | The parking garagae is located 2 blocks from the hotel. |
| Route from the public entrance to the registration area | |
| Distance (in feet) | The distance from the public entrance to the registration area is 85 feet. |
| Pathway width (in inches) | The pathway width from the public entrance to the registration area is 117 inches. |
| Wheelchair maneuvering clearance (in inches) | The wheelchair maneuvering clearance from the public entrance to the registration area is 117 inches. |
| Accessible route to elevator | |
| Distance to elevators from entrance (in feet) | The accessible route distance from the elevators to the entrance is 40 feet. |
| Pathway width (in inches) | The accessible route pathway width to the elevator is 117 inches. |
| Distance to elevators from registration desk (in feet) | The distance to the elevators from the registration desk is 38 feet. |
| Pathway width (in inches) | The pathway with to the elevators is 117 inches. |
| Elevators measurements (in feet or inches) | The smaller elevator measure 60×55 feet. The larger elevator measures 75×72 feet. |
| Width of the elevator doors (in feet or inches) | The width of the elevator doors are 36 -42 inches. |
| Wheelchair maneuvering clearance (in inches) | The wheelchair maneuvering clearance is 110 inches. |
| Accessible route from parking area to the main entrance | |
| Distance to hotel entrance (in feet) | na |
| Distance to front desk (in feet) | na |
| Pathway width (in inches) | na |
| Pathway inclination degree | na |
| Wheelchair maneuvering clearance (in inches) | na |
| Accessible parking (valet only) | |
| Distance to front desk (in feet) | na |
| Pathway width (in inches) | na |
| Ramp width (in inches) | na |
| Pathway Inclination degree | na |
| Wheelchair maneuvering clearance (in inches) | na |
| Registration Desk | |
| Desk height (in feet or inches) | The registration desk height is 28 inches. |
| Desk width (in feet or inches) | The registration desk height is 31.5 inches. |
| Whelchair accessible (Y / N) | The registration desk is wheelchair accessible. |
| Wheelchair maneuvering clearance (in inches) | The wheelchair maneuvering clearance at the registration desk is 142 inches. |
| Accessible concierge desk | |
| Desk height (in feet or inches) | The accessible concierge desk is 42 inches in height. |
| Desk width (in feet or inches) | The accessible concierge desk is 51 inches in width. |
| Whelchair accessible (Y / N) | The accessible concierge desk is wheelchair accessible. |
| Wheelchair maneuvering clearance (in inches) | The wheelchair maneuvering clearance at the accesible concierge desk is 142 inches. |
| Public restrooms – list all | |
| Door width (in inches) | The public restroom measures 42 inches in door width. |
| Toilet height (in inches) | The toilet height in the public restroom is 17 inches. |
| Are there grab bars? | There are grab bars in the public restroom. |
| Stall size (in inches) | The stall size in the public restroom is 65 x 107 inches. |
| Stall manuvering clearance (in inches) | The stall manuevering clearance in public restrooms is 65 inches. |
| Sink height – clearance – is the pluming wrapped with insulation? (in inches) | The sink height in public restrooms is 34 inches. There is not insulation on the plumbing. |
| Height of the mirror – Is it accessible height? (in inches) | The height of the mirror in the public restroom is 40 inches. The height is accessible. |
| Are lavatory controls accessible? | The lavatory controls are accessible. |
| Wheelchair maneuvering clearance (in inches) | The wheelchair maneuvering clearance is 107 inches. |
| Food and Beverage – Meeting and Event Facilities – Business Center – Gym – Pool – List all spaces individually. Use other tabs if necessary. | |
| Distance to public entrance (in feet) | The distance to the meeting space is 66 ft from the public entrance. |
| Pathway width (in inches) | The pathway width to the meeting space is 64 inches. |
| Distance to elevators (in feet) | The distance to the elevator is 12 feet. |
| Distance to bathrooms (in feet) | The bathroom is located 41 feet from the meeting space. |
| Restaurant entrance door width (in inches) | na |
| Table heights (in inches) – clearance knees/toes (Y / N) | The table height is 30 inches to the floor, with clearance from knees to toes. |
| Computer desk height (in inches) – clearance knees/toes (Y / N) | na |
| Computer desk width (in inches) | na |
| Water fountains accessible (Y / N) and the height (in inches) | na |
| Special Gym equipment | na |
| Pool lifts (Y / N) | na |
| Wheelchair maneuvering clearance (in inches) | na |
| List any visual impared systems | na |
| List any hearing impared system | na |
| Any additional ADA information | na |
| Rooms Section | |
| DORMS | |
| Room name | Junior Suite Two Queen Beds Mobility Accessible Tub with Grab bars. |
| Room size (in square feet) | The size is 600 square feet. |
| What type of key lock is on guest room door? | The type of key lock on the guest room door is called Prox Reader. |
| Visual (strobe light) alarms (Y / N) | There are no visible alarm in the room. |
| Braille signage throughout (Y / N) | There is Braille signage on the door, but not throughout the room. |
| Door width (in inches) | The entrance doorway to the guest room and bathroom inside provides at least 35 inches of clear width. |
| Bed type | This room has two queen size beds. |
| Bed size (in inches0 | The bed size is 60 x 80 inches each. |
| Bed height (in inches) | The bed height is 26 inches. |
| Wheelchair maneuvering clearance (in inches) | The wheelchair maneuvering clearance is 42 inches. |
| Clearance between beds (in inches) | There is 32 inches of clearance width on the sides of the beds. |
| Desk height and width (in inches) and is there clearence for knee/toe | The desk provides knee and toe clearance that is at least 29 inches high, 42 inches wide, and runs at least 21 inches deep |
| Toilet & Sink | |
| Door width (in inches) | The door width of the bathroom is 35 inches. |
| Height of toilet (in inches) | The toilet seat is 19 inches above the floor and has grab bars on the adjacent walls. |
| Toilet Grab Bars (Y / N) | There are grab bars in the toilet. |
| Height of sink (in inches) – clearance – is the pluming wrapped with insulation? | The lavatory sink provides knee clearance of at least 30 inches wide, 36 inches tall and 17 inches deep, all of the under-sink plumbing is wrapped. |
| Height of the mirror (in inches off the floor) – Is it accessible height? | The lowest reflective edge of the mirror is no more than 40 inches high. |
| Are lavatory controls accessible? | The lavatory controls are accessible. |
| Wheelchair maneuvering clearance (in inches) | The wheelchair maneuvering clearance is 80 inches. |
| Roll-in shower | |
| Indentify if Standard, Alternative or Transfer | The roll in showeer is Standard. |
| Is there a shower seat? If so, is it foldable or permanent | This guest room provides a roll-in shower, with a foldable shower seat, grab bars mounted on the walls, and a detachable handheld showerhead. All wall mounted accessories and equipment are within 48 inches of the floor. |
| Is there a detachable hand-held spray unit? (Y / N) | There is a detachable hand held spray in the roll in shower. |
| Are there grab bars? (Y / N) | There are grab bars in the roll in shower. |
| Tub | |
| Is there a seat? If so, is it a removable in-tub seat or permanent seat at the head | n |
| Are there grab bars? (Y / N) | n |
| Is there a detachable hand-held spray unit? (Y / N) | n |
| Room name | Junior Suite King Bed Mobility Accessible Tub with Grab Bars |
| Room size (in square feet) | The size is 600 square feet. |
| What type of key lock is on guest room door? | The type of key lock on the guest room door is called Prox Reader. |
| Visual (strobe light) alarms (Y / N) | There are visible alarms in the room. |
| Braille signage throughout (Y / N) | There is Braille signage on the door, but not throughout the room. |
| Door width (in inches) | The entrance doorway to the guest room and bathroom inside provides at least 35 inches of clear width. |
| Bed type | This room has two queen size beds. |
| Bed size (in inches0 | The bed size is 60 x 80 inches each. |
| Bed height (in inches) | The bed height is 26 inches. |
| Wheelchair maneuvering clearance (in inches) | The wheelchair maneuvering clearance is 42 inches. |
| Clearance between beds (in inches) | There is 32 inches of clearance width on the sides of the beds. |
| Desk height and width (in inches) and is there clearence for knee/toe | The desk provides knee and toe clearance that is at least 29 inches high, 42 inches wide, and runs at least 21 inches deep |
| Toilet & Sink | |
| Door width (in inches) | The door width of the bathroom is 35 inches. |
| Height of toilet (in inches) | The toilet seat is 19 inches above the floor and has grab bars on the adjacent walls. |
| Toilet Grab Bars (Y / N) | There are grab bars in the toilet. |
| Height of sink (in inches) – clearance – is the pluming wrapped with insulation? | The lavatory sink provides knee clearance of at least 30 inches wide, 36 inches tall and 17 inches deep, all of the under-sink plumbing is wrapped. |
| Height of the mirror (in inches off the floor) – Is it accessible height? | The lowest reflective edge of the mirror is no more than 40 inches high. |
| Are lavatory controls accessible? | The lavatory controls are accessible. |
| Wheelchair maneuvering clearance (in inches) | The wheelchair maneuvering clearance is 80 inches. |
| Roll-in shower | |
| Indentify if Standard, Alternative or Transfer | The roll in showeer is Standard. |
| Is there a shower seat? If so, is it foldable or permanent | This guest room provides a roll-in shower, with a foldable shower seat, grab bars mounted on the walls, and a detachable handheld showerhead. All wall mounted accessories and equipment are within 48 inches of the floor. |
| Is there a detachable hand-held spray unit? (Y / N) | There is a detachable hand held spray in the roll in shower. |
| Are there grab bars? (Y / N) | There are grab bars in the roll in shower. |
| Tub | |
| Is there a seat? If so, is it a removable in-tub seat or permanent seat at the head | n |
| Are there grab bars? (Y / N) | n |
| Is there a detachable hand-held spray unit? (Y / N) | n |
| Room name | Premier King Bed Mobility Accessible Tub with Grab Bars |
| Room size (in square feet) | The size is 400 square feet. |
| What type of key lock is on guest room door? | The type of key lock on the guest room door is called Prox Reader. |
| Visual (strobe light) alarms (Y / N) | There are visible alarms in the room. |
| Braille signage throughout (Y / N) | There is Braille signage on the door, but not throughout the room. |
| Door width (in inches) | The entrance doorway to the guest room and bathroom inside provides at least 35 inches of clear width. |
| Bed type | This room has one king size bed. |
| Bed size (in inches0 | The bed size is 76 x 80 inches. |
| Bed height (in inches) | The bed height is 26 inches. |
| Wheelchair maneuvering clearance (in inches) | The wheelchair maneuvering clearance is 42 inches. |
| Clearance between beds (in inches) | na |
| Desk height and width (in inches) and is there clearence for knee/toe | The desk provides knee and toe clearance that is at least 29 inches high, 42 inches wide, and runs at least 21 inches deep |
| Toilet & Sink | |
| Door width (in inches) | The door width of the bathroom is 35 inches. |
| Height of toilet (in inches) | The toilet seat is 19 inches above the floor and has grab bars on the adjacent walls. |
| Toilet Grab Bars (Y / N) | There are grab bars in the toilet. |
| Height of sink (in inches) – clearance – is the pluming wrapped with insulation? | The lavatory sink provides knee clearance of at least 30 inches wide, 36 inches tall and 17 inches deep, all of the under-sink plumbing is wrapped. |
| Height of the mirror (in inches off the floor) – Is it accessible height? | The lowest reflective edge of the mirror is no more than 40 inches high. |
| Are lavatory controls accessible? | The lavatory controls are accessible. |
| Wheelchair maneuvering clearance (in inches) | The wheelchair maneuvering clearance is 80 inches. |
| Roll-in shower | |
| Indentify if Standard, Alternative or Transfer | The roll in showeer is Standard. |
| Is there a shower seat? If so, is it foldable or permanent | This guest room provides a roll-in shower, with a foldable shower seat, grab bars mounted on the walls, and a detachable handheld showerhead. All wall mounted accessories and equipment are within 48 inches of the floor. |
| Is there a detachable hand-held spray unit? (Y / N) | There is a detachable hand held spray in the roll in shower. |
| Are there grab bars? (Y / N) | There are grab bars in the roll in shower. |
| Tub | |
| Is there a seat? If so, is it a removable in-tub seat or permanent seat at the head | n |
| Are there grab bars? (Y / N) | n |
| Is there a detachable hand-held spray unit? (Y / N) | n |
| Room name | Deluxe King Bed Mobility Accessible Tub with Grab Bars |
| Room size (in square feet) | The size is 440 square feet. |
| What type of key lock is on guest room door? | The type of key lock on the guest room door is called Prox Reader. |
| Visual (strobe light) alarms (Y / N) | There are visible alarms in the room. |
| Braille signage throughout (Y / N) | There is Braille signage on the door, but not throughout the room. |
| Door width (in inches) | The entrance doorway to the guest room and bathroom inside provides at least 35 inches of clear width. |
| Bed type | This room has two queen size beds. |
| Bed size (in inches0 | The bed size is 76 x 80 inches. |
| Bed height (in inches) | The bed height is 26 inches. |
| Wheelchair maneuvering clearance (in inches) | The wheelchair maneuvering clearance is 42 inches. |
| Clearance between beds (in inches) | na |
| Desk height and width (in inches) and is there clearence for knee/toe | The desk provides knee and toe clearance that is at least 29 inches high, 42 inches wide,and runs at least 21 inches deep |
| Toilet & Sink | |
| Door width (in inches) | The door width of the bathroom is 35 inches. |
| Height of toilet (in inches) | The toilet seat is 19 inches above the floor and has grab bars on the adjacent walls. |
| Toilet Grab Bars (Y / N) | There are grab bars in the toilet. |
| Height of sink (in inches) – clearance – is the pluming wrapped with insulation? | The lavatory sink provides knee clearance of at least 30 inches wide, 36 inches tall and 17 inches deep, all of the under-sink plumbing is wrapped. |
| Height of the mirror (in inches off the floor) – Is it accessible height? | The lowest reflective edge of the mirror is no more than 40 inches high. |
| Are lavatory controls accessible? | The lavatory controls are accessible. |
| Wheelchair maneuvering clearance (in inches) | The wheelchair maneuvering clearance is 80 inches. |
| Roll-in shower | |
| Indentify if Standard, Alternative or Transfer | The roll in showeer is Standard. |
| Is there a shower seat? If so, is it foldable or permanent | This guest room provides a roll-in shower, with a foldable shower seat, grab bars mounted on the walls, and a detachable handheld showerhead. All wall mounted accessories and equipment are within 48 inches of the floor. |
| Is there a detachable hand-held spray unit? (Y / N) | There is a detachable hand held spray in the roll in shower. |
| Are there grab bars? (Y / N) | There are grab bars in the roll in shower. |
| Tub | |
| Is there a seat? If so, is it a removable in-tub seat or permanent seat at the head | n |
| Are there grab bars? (Y / N) | n |
| Is there a detachable hand-held spray unit? (Y / N) | n |
| Room name | Superior Two Queen Beds Mobility Accessible Tub with Grab Bars |
| Room size (in square feet) | The size is 460 square feet. |
| What type of key lock is on guest room door? | The type of key lock on the guest room door is called Prox Reader. |
| Visual (strobe light) alarms (Y / N) | There are visible alarms in the room. |
| Braille signage throughout (Y / N) | There is Braille signage on the door, but not throughout the room. |
| Door width (in inches) | The entrance doorway to the guest room and bathroom inside provides at least 35 inches of clear width. |
| Bed type | This room has two queen size beds. |
| Bed size (in inches0 | The bed size is 60 x 80 inches each. |
| Bed height (in inches) | The bed height is 26 inches. |
| Wheelchair maneuvering clearance (in inches) | The wheelchair maneuvering clearance is 42 inches. |
| Clearance between beds (in inches) | There is 32 inches of clearance width on the sides of the beds. |
| Desk height and width (in inches) and is there clearence for knee/toe | The desk provides knee and toe clearance that is at least 29 inches high, 42 inches wide,and runs at least 21 inches deep |
| Toilet & Sink | |
| Door width (in inches) | The door width of the bathroom is 35 inches. |
| Height of toilet (in inches) | The toilet seat is 19 inches above the floor and has grab bars on the adjacent walls. |
| Toilet Grab Bars (Y / N) | There are grab bars in the toilet. |
| Height of sink (in inches) – clearance – is the pluming wrapped with insulation? | The lavatory sink provides knee clearance of at least 30 inches wide, 36 inches tall and 17 inches deep, all of the under-sink plumbing is wrapped. |
| Height of the mirror (in inches off the floor) – Is it accessible height? | The lowest reflective edge of the mirror is no more than 40 inches high. |
| Are lavatory controls accessible? | The lavatory controls are accessible. |
| Wheelchair maneuvering clearance (in inches) | The wheelchair maneuvering clearance is 80 inches. |
| Roll-in shower | |
| Indentify if Standard, Alternative or Transfer | The roll in showeer is Standard. |
| Is there a shower seat? If so, is it foldable or permanent | This guest room provides a roll-in shower, with a foldable shower seat, grab bars mounted on the walls, and a detachable handheld showerhead. All wall mounted accessories and equipment are within 48 inches of the floor. |
| Is there a detachable hand-held spray unit? (Y / N) | There is a detachable hand held spray in the roll in shower. |
| Are there grab bars? (Y / N) | There are grab bars in the roll in shower. |
| Tub | |
| Is there a seat? If so, is it a removable in-tub seat or permanent seat at the head | n |
| Are there grab bars? (Y / N) | n |
| Is there a detachable hand-held spray unit? (Y / N) | n |
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